Need help?

Frequently Asked Questions

How do I contact customer support?

You can reach us by visiting our Contact Us page or by sending an email to hello@goodpooco.com

Where do you ship to?

We ship orders to exclusively the United Kingdom. If you live outside the UK but are interested in our products, please email us at hello@goodpooco.com

What are the shipping costs?

All orders within the UK are FREE!

For more information please view our Shipping Policy.

How long will it take to receive my order?

Our orders are shipped within 24 hours of your order being placed, and you should receive it within 3-4 days of shipping.

Can I return an order if it's damaged?

Yes absolutely! If your order arrives opened or damaged, please let us know by emailing us at hello@goodpooco.com

Are my payments secure on your site?

All transactions on our website are encrypted using advanced SSL technology to ensure your privacy and security. We continuously monitor and update our website to meet the latest security standards and comply with regulatory requirements. For more information about our payment and processing please read our Payment Policy.

You may also be interested in reading our Terms of Service and Privacy Policy.

Are your products high quality?

We aspire to provide the best quality supplements, to help your body, as best we can.

All our products are manufactured to the Good Manufacturing Practices certification. We also certify with the Vegan standard and other qualification bodies where it makes most sense.

Need More help?

Contact Us

If you can't find the answer to your query in our FAQs above, please don't hesitate to drop us a message and we'll get back to you as soon as we can.

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